Resound provides intelligent Two-Way communication solutions for
public safety and security applications for organisations large
and small, using a wide range of analogue and digital wire less
equipment. The team consists of dedicated long-term employees with
a shared goal - to provide excellent customer service.
Resound's clients include Emergency services, Education
facilities, Manufacturers and National retailers, who are
supported by an expert team of engineers. They provide long term
solutions in addition to installation, repair, hire facilities and
lease rental options.
Resound has been quality accredited since the 1990s and was one
of the first radio communication company’s in the UK to be
accredited to the revised standard BS EN ISO 9001:2000 adopting
procedures to adopt an excellent customer-focused service.
Resound are a Member of the
Federation of Communication Services which promotes the industry
and provides valuable liaison with government agencies to ensure
the full value of mobile communications is realised and supported.
Resound value their relationship with OFCOM and recognize how
important the efficient management of the radio spectrum is to
their business and all of their customers.
Flashpointer is a highly flexible interface unit which can be
used to provide an effective data connection between almost any
data source and many types of radio communication system. An
example of where this is best applied is when Flashpointer is used
with a fire alarm panel. When the Alarm is activated the
information is transmitted to a Handset and displayed as text. It
is possible to accommodate both the modern address alarm, and the
older legacy systems. In addition Flashpointer has been supplied
fully compatible with Building Management Systems (BMS) to provide
a wide range of information output.
Callpointer is a telephone system interface unit which can be
used to provide a two-way voice connection between almost any
telephone system and many types of radio communication system.
Callpointer is used to connect an on-site PABX telephone system to
a Base Station so that any telephone extension can contact any
radio handset. In reverse, a suitable radio handset can contact
any telephone user and hold a conversation with them. Where the
radio handset is fitted with a full keypad the maximum dialling
flexibility is achieved.
Taskpointer is a system which allows Text to be inputted at a
PC or Workstation and transmitted to a radio Handset and displayed
as a readable message. Taskpointer provides an effective means of
communicating status messages to your team members on-site. In
addition the handset can send Status Messages to provide the
office with confirmation that the job has been completed.
Pinpointer is a system which allows the location of radio
handsets to be determined and the information displayed. The
system installation comprises a number of small low power beacons
which provide the handset with positional information. The handset
will communicate its Identity and Position to the control point as
necessary. In the event of an incident an emergency button on the
handset can be used to summon assistance. This facility is useful
in improving lone worker safety.
is a facility which can be incorporated in many types of
on-site portable radio systems. The radio handset with this
facility will sense the transition from vertical to
horizontal and provide the handset user with an audible
warning that an alarm is about to be transmitted. If no
action is taken within a short period - usually ten seconds
- the handset will send an alarm transmission to a control
point with the identity of the caller.
Lone Worker is a facility which can be incorporated
in many types of on-site portable radio systems. The radio
handset with this facility will sense whether a user has
made a transmission within a preset period. If there has
been no radio activity within this period the handset will
provide an audible alert. The user can acknowledge the alert
by pressing a button on the handset which will reset the
timer; if no reset is obtained the handset will send an
alarm to a control point with the identity of the caller.
Maintenance & Repair
Resound aim to achieve a high level of service with rapid
response times. Spare equipment is available to cover
unserviceable equipment on most types of systems. They
request that customers’ documentation should detail the
nature of the fault condition and the urgency of the service
New customers who require equipment serviced should dispatch
small items to Resound by post, carefully packed, and using
a suitable overnight parcel courier. Please ensure that a
goods note is enclosed showing the name and address and
telephone number for contact.
If the equipment is fixed or non-portable please contact
them by phone to register your requirements and receive a
unique Service Request Number. Alternatively you may obtain
a unique Service Request Number in advance of sending small
items to ensure they expect their delivery.
Resound offer installation of most systems throughout the UK
by their own technicians. Their experience extends to
vehicles operated by emergency services, public transport,
and heavy goods transit. vehicle electrical systems
operating at 12 volts, 24 volts and 48 volts can be
accommodated using suitable voltage converters which are
held in stock. Many types of vehicle aerials can be fitted
including low profile, magnetic, glass mount and covert.
Antenna System Installation
The base station antenna system is probably the most
important item in any installation. We provide a wide range
of masts, towers, feeder cables and antennas to suit any
requirement. The antenna radiating pattern is carefully
considered when designing and specifying the radio system to
ensure the coverage is adequate. In addition our long term
experience of the requirements of the Licensing Authority
which is OFCOM in the UK will ensure that the design will
not exceed the known licence limitations.
The programming of most popular types of two-way radio
equipment can be undertaken by our service department. We
are familiar with most of the commonly used signalling
systems including Selective Calling using 5Tone and FFSK. We
can often suggest small changes in equipment programming
which will enhance its operation and add value for the user.
Where a system is not providing the level of service
required we offer our consultancy service which will provide
a system inspection, analysis and a written report which can
be used to determine technical options and funding
requirements. This service may not necessarily be chargeable
depending on the system complexity.
Our annual RadCare maintenance contracts provide peace of
mind on a fixed budget. Many types of communication
equipment are covered and the availability of service spare
equipment support can be specified.
Short Term Hire
We offer a range of equipment to suit every individual
requirement. Sound advice is the key to a successful event
where your communication system is a real asset to the busy
Compact Tetra Base Station
is the Main UK Distributor for the TetraFlex® Compact Tetra
Base Station which is manufactured by DAMM CS in Denmark.
The BS421 Compact Tetra Base Station is about the size of a
briefcase and can be supplied for indoor or outdoor use.
can advise on vehicle mounting or use in a vessel or
aircraft with suitable antennas.
A Transportable version is also available in a rugged
waterproof carrying case.
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